Monmouth County Library

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COMMON ERROR MESSAGES

 

                         
                                     #UFREQUIRED FIELD MISSING
The library card entered has a PIN. If you don't know your PIN and need it reset, please call your local branch location or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

           
                        SORRY THIS ITEM CANNOT BE RENEWED AGAIN,
                               IT HAS REACHED ITS RENEWAL LIMIT
The item can only be renewed three times. You may return it to your library and check it out.  

                 
                            CAN'T PLACE HOLD--ITEMS ARE ON SHELF

The system does not allow holds placed on items are on the shelf at your pickup library.

      
                CURRENT LOCATION OF THIS ITEM IS NOT HOLDABLE
The item you are trying to place a request is not holdable (reference books, magazines, EBooks are not holdable).

                 
                       HOLD MAP DOES NOT ALLOW THIS HOLD
Please check that you are using a Monmouth County Library Card. Contact your local branch if you have any questions.


                          
                              NO ITEMS QUALIFIED FOR HOLD
You cannot place a request for a DVD with a juvenile card.


                                
                                         NO MORE CHARGES ALLOWED

Contact your local branch location.


                       
                                     PLEASE ENTER YOUR CORRECT PIN

You have entered your PIN incorrectly. Please try again. If you would like to have your PIN reset, contact your local branch location or e-mail  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


                               
                                            PRIVILEGE HAS EXPIRED

Your library card privilege has expired. Please go to your local branch location with the proper ID to have your privilege extended.


             
                         USER ALREADY HAS A HOLD ON THIS MATERIAL

You already have a request placed on this item.

              
                  
USER ALREADY HAS THIS TITLE CHARGED OUT
You already have this item checked out.


                                      
                                       USER BLOCKED
Your library card is blocked. Contact your local branch location.


                   
                               USER CANNOT CHECK OUT THIS ITEM

You cannot check out this item, therefore you cannot place a request on it. For example, a juvenile card cannot checkout a DVD, therefore you cannot place a request for a DVD with a juvenile card.


                          
                                USER HAS TOO MANY HOLDS
You have exceeded the 30 item request limit.


                                   
                                         USER NOT FOUND
The library card entered does not match our records. Make sure you are typing in all 14 digits without spaces. If you still have questions, please contact your local branch location.         
                             

 



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